368 Privacy Policy – How We Protect Your Information
User privacy is a serious priority for the 368 platform. This policy clearly outlines the types of information we collect, how it is used, how it is protected, and what rights you have as a Malaysian user.
Effective date: 1 January 2026. This policy is subject to Malaysian data protection laws.
1. Information We Collect
When you register and use the 368 platform, we collect certain types of information to keep the platform running safely and efficiently. The information we collect includes:
- Account information: Full name, email address, phone number, date of birth, and identity verification information submitted during registration or account verification.
- Payment information: Deposit and withdrawal transaction details in Malaysian Ringgit (RM), bank name or e-wallet, and transaction reference number. We do not store your full card number or banking PIN.
- Device & browser information: IP address, device type, operating system, browser type, screen resolution, and device language used when accessing the 368 platform.
- Usage data: Pages visited, active session duration, login frequency, games played, and actions taken within the platform.
- Cookies & tracking: Technical data stored on your device to maintain login sessions, personalise your display settings, and analyse usage patterns in aggregate.
2. How We Use Your Information
All information collected by 368 is used for specific, legitimate purposes. We do not use your data for anything beyond what is stated here:
- Processing account registration, logins, deposits, and withdrawals in Malaysian Ringgit (MYR).
- Verifying user identity to meet legal compliance requirements related to anti-money laundering.
- Providing responsive customer support and resolving transaction disputes when they arise.
- Improving platform performance, identifying technical bugs, and optimising the user experience based on usage patterns.
- Sending important notifications related to your account, security, or changes to our terms — not unsolicited promotional material.
- Detecting and preventing fraudulent activity, account misuse, or security breaches.
3. Cookies & Digital Tracking
The 368 platform uses cookies – small text files stored on your device – to ensure the platform runs smoothly and your experience remains consistent every time you log in.
Types of cookies we use:
- Session cookies: Automatically deleted when you close your browser. Used to maintain your login status during an active session.
- Persistent cookies: Stored for a set period to remember your language preference and display settings.
- Analytical cookies: Collecting aggregated, anonymised usage data to help us understand how users interact with the 368 platform.
You can control or block cookies through your browser settings. However, blocking certain cookies may affect login functionality and your overall experience on the platform.
4. Data Security & Storage
We take user data security seriously. The 368 platform implements multiple layers of technical protection to keep your personal information safe at all times.
- SSL Encryption: All communications between your device and 368's servers are encrypted using SSL/TLS technology. This means transmitted data – including login credentials and transaction details – cannot be read by any unauthorised third party.
- Internal access controls: Only authorised personnel may access user data, and only to the extent necessary to carry out their duties.
- Data retention: Your personal information is stored on secure servers. We retain your data for as long as your account remains active or as required to fulfil our legal obligations.
- Incident response: In the event of a data breach affecting your personal information, 368 will take immediate action and notify affected users in accordance with applicable laws.
5. Sharing Information with Third Parties
368 does not sell, rent, or share users' personal information with third parties for marketing or commercial purposes. However, there are limited circumstances in which data sharing may occur:
- Payment providers: Transaction details are shared with approved payment service providers (such as local payment gateways) solely for the purpose of processing MYR deposits and withdrawals.
- Legal requirements: If required by Malaysian law or a court order, 368 may be obligated to disclose user information to the relevant authorities.
- Technical service providers: Third-party companies that assist us in operating the platform infrastructure may have limited access to technical data, subject to strict confidentiality agreements.
In all cases above, data sharing is kept to a minimum and limited only to the information that is necessary.
6. User Rights & How to Contact Us
As a registered 368 platform user, you have the following rights regarding your personal data:
- Right of access: You may request a copy of the personal information we hold about you.
- Right to rectification: If your information is inaccurate or out of date, you have the right to request a correction. Some details can be updated directly through your account settings.
- Right to erasure: Under certain circumstances, you may request the deletion of your personal data. Please note that we may need to retain certain records to fulfil our legal obligations.
- Right to object to processing: You have the right to object to the processing of your personal data in certain situations provided for under the law.
To exercise any of the above rights, or if you have any questions about the 368 privacy policy, please contact our team at: [email protected]
You may also refer to the FAQ us for answers to common questions. This privacy policy may be updated from time to time – the latest effective date will always be displayed at the top of this page.
Your Data Is Protected – Use the 368 Platform with Confidence
We are committed to protecting your personal information. Register an account or log in today and enjoy a secure online entertainment experience with 368.